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Privacy Policy

Effective Date: September 2026

Jamal Textile Store respects your privacy and is committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, protect, and handle information when you visit or purchase products from our website.

1. About Our Business

Business Name: Jamal Textile Store
Registration No.: 4230128878757
NTN: A799532-8
GST / STRN: 3277876315017
Country of Domicile: Pakistan

Business Address:
Plot S/46, SITE, Mauripur Road, Near Masroor Air Base, Karachi, Pakistan

WhatsApp / Phone: +92 370 0100300
Email: jamaltextilestore@gmail.com
Email: jamaltextilerecycling@gmail.com

E-Commerce Website: https://jamaltextilerecycling.store/

Main Company Website: https://jamaltextilerecycling.com/

Jamal Textile Store is engaged in the wholesale supply of pre-loved, vintage, branded, and mixed clothing products to customers and businesses.

2. Information We Collect

When you place an order, contact us, or use our website, we may collect information such as:

  • Customer name

  • Billing and shipping address

  • Phone or WhatsApp number

  • Email address

  • Order details

  • Product and quantity information

  • Payment and transaction details

  • Information voluntarily provided through our contact forms or customer service

We collect information that is reasonably necessary to process orders, provide customer service, arrange delivery, communicate with customers, and operate our website.

3. Payment Information

Online payments may be processed through our authorized payment gateway and banking/payment service providers.

When a customer pays by card, sensitive card information may be processed directly by the applicable payment gateway, bank, or payment service provider.

Jamal Textile Store does not ask customers to send their card number, CVV/CVC, PIN, or OTP through WhatsApp, email, phone, or social media.

Customers should never share their card PIN or OTP with anyone claiming to represent Jamal Textile Store.

4. How We Use Your Information

We may use customer information to:

  • Process and fulfill orders

  • Confirm and communicate order details

  • Arrange shipping and delivery

  • Provide customer support

  • Process approved returns, cancellations, and refunds

  • Maintain business and transaction records

  • Prevent fraudulent or unauthorized transactions

  • Improve our website and services

  • Comply with applicable legal, tax, banking, and regulatory requirements

5. Shipping and Delivery Information

Jamal Textile Store provides free international shipping on eligible products and orders purchased through our website.

The estimated international shipping and delivery time is generally 10–12 working days after the order has been processed and dispatched.

Shipping and delivery times may vary depending on the destination country, courier operations, customs clearance, weather conditions, public holidays, and other circumstances outside our control.

Customers are responsible for providing a complete and accurate shipping address, contact number, city, country, and postal/ZIP code where applicable.

6. Sharing of Information

We do not sell or rent customers’ personal information.

Where reasonably necessary, information may be shared with trusted service providers, including:

  • Payment gateway and banking service providers

  • Courier and shipping companies

  • Website hosting and technical service providers

  • Professional or regulatory authorities where required by law

Information is shared only to the extent reasonably necessary for the relevant service or legal requirement.

7. Cookies

Our website may use cookies and similar technologies to provide website functionality, remember preferences, improve website performance, and understand how visitors use our website.

Customers may control cookies through their browser settings. Disabling certain cookies may affect some website functionality.

8. Data Security

We take reasonable technical and organizational measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Third-Party Services

Our website may use third-party services such as payment processors, banks, courier companies, hosting providers, analytics services, and other service providers.

The handling of information by such third parties may be subject to their own terms and privacy policies.

10. Customer Requests

Customers may contact us regarding their personal information, orders, shipping, or privacy-related questions.

WhatsApp / Phone: +92 370 0100300
Email: jamaltextilestore@gmail.com
Email: jamaltextilerecycling@gmail.com

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable requirements.

The updated version will be published on this page with the revised effective date.

12. Contact Information

Jamal Textile Store

Plot S/46, SITE, Mauripur Road, Near Masroor Air Base, Karachi, Pakistan

Registration No.: 4230128878757
NTN: A799532-8
GST / STRN: 3277876315017

WhatsApp / Phone: +92 370 0100300
Email: jamaltextilestore@gmail.com
Email: jamaltextilerecycling@gmail.com

E-Commerce Website: https://jamaltextilerecycling.store/

Main Company Website: https://jamaltextilerecycling.com/

Country of Domicile: Pakistan

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